Wee Music School
Last Updated: 07/11/2025
Welcome to Wee Music School ("we," "our," or "us"). This Privacy Policy and Cookie Statement explains how we collect, use, disclose, and safeguard your information when you visit our website (www.weemusicschool.co.uk) or use our services, including online lessons and communications through the Wee Music School Portal (TutorCruncher). We are committed to protecting your privacy and ensuring the security of your personal data.
We collect information that you provide directly to us, including:
● Contact details (e.g., name, address, email, phone number)
● Product preferences (e.g., instruments your child would like to play)
● Your child’s information (e.g., name, date of birth, relevant medical/educational notes)
● Communication history (e.g., emails, portal messages)
● Billing and Payment Data (e.g., securely held payment details processed by Stripe, invoices, and payment status)
● Lesson attendance and participation records (e.g., online lesson attendance, performance notes)
● Lesson recordings (e.g., video/audio recordings of online lessons when necessary for educational or safeguarding purposes)
We use the information we collect for the following purposes:
● To provide, maintain, and improve our services
● To communicate with you about our services, including scheduling and lesson updates
● To process payments and manage billing information
● To ensure the safety and well-being of children in our care
● To use lesson recordings (if applicable) for educational purposes, such as reviewing progress or safeguarding, and to maintain accurate attendance and participation records
● To respond to your comments, questions, and requests in a timely manner
We process your personal data based on the following legal grounds:
● Performance of a contract: When we provide you with our services
● Legitimate interests: In the effective delivery of our services and communication with you
● Consent: For the use of special category data (e.g., health information, lesson recordings), which you can withdraw at any time
● Vital interests: Particularly in relation to the safeguarding of children and their health information
We use the following third-party services to help deliver our services:
● TutorCruncher (www.tutorcruncher.com): For lesson scheduling, portal access, communication management, and billing/invoicing.
● Stripe (www.stripe.com): For secure processing of all payment transactions, including card details. We do not store full payment card details ourselves; this data is handled directly by Stripe.
● Google Workspace: For our email services and secure storage of lesson-related communications.
These third-party services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure that any personal data shared with these providers is transferred securely and used solely for essential operational purposes. Their use of your information is governed by their respective privacy policies:
● TutorCruncher Privacy Policy (https://tutorcruncher.com/privacy)
● Stripe Privacy Policy (https://stripe.com/privacy)
● Google Privacy Policy (https://policies.google.com/privacy)
We retain your personal information only as long as necessary to provide our services and comply with legal obligations under Scottish and UK law. Specifically:
● Customer records (including contact, identity, financial, and transaction data) are retained for six years after you cease being a customer, for tax purposes.
● Children’s records are retained until they reach the age of 21, or for six years after their last interaction with us, whichever is later, to comply with the Prescription and Limitation (Scotland) Act 1973.
● Special category data (such as health information) and lesson recordings are reviewed annually and deleted when no longer necessary for the purpose they were collected.
Under the UK GDPR, you have several rights regarding your personal data:
● The right to be informed about our collection and use of your personal data
● The right to access the personal data we hold about you
● The right to have your personal data rectified if it is inaccurate or incomplete
● The right to request the deletion of your personal data ("the right to be forgotten")
● The right to restrict the processing of your personal data
● The right to object to us processing your personal data for specific purposes
● The right to withdraw your consent at any time, particularly regarding the processing of special category data
● The right to data portability, allowing you to obtain and reuse your data for your own purposes across different services
If you wish to exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before responding to such requests. You also have the right to file a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at www.ico.org.uk. We would appreciate the opportunity to resolve your concerns before you approach the ICO, so please contact us first.
We collect information about children only with the consent of their parents or guardians. This information is processed with the highest level of care and protection in line with our safeguarding policies and legal obligations.
We use Plausible.io for website analytics. This service does not use cookies and does not collect any personal data. All statistics gathered from site usage are anonymous and strictly non-personal, used to monitor trends in website traffic and improve our services. We do not track individual activity or collect personally identifiable information through cookies or similar tracking technologies.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and where necessary, notified to you via email. Please check back periodically to stay informed of any changes.
If you have any questions about this Privacy Policy, please contact us at:
Wee Music School
Phone: 07886231915
Email: hello@weemusicschool.co.uk
23 Queen's Road, Aberdeen,
AB15 4PB (c/o of Albyn School)
Email - hello@weemusicschool.co.uk
WhatsApp - 07886231915
